Your order is usually shipped within the same day from one of our two New York warehouse locations. U.S. residents are usually able to receive the ordered goods within 3 to 7 days, whereas Canadian residents are able to receive it within 5-7 days. International order takes a little longer, usually from one week to two weeks.
Customer can return the purchase within 30 days after the shipment date. If the return is due to our misplacing an order, wrong item shipped or defects, customer will be issued full refund. If the return is simply due to a change of mind, the original payment minus our already incurred shipping expense is issued for refund. In both cases, customer is responsible for return shipping.